About Us

Looking for more about Mr. Rooter Plumbing? Explore our About Us page to learn about our services and locations. We're here to be your trusted local plumbing partner!

Reliable Plumbing Experts
in Columbia

Trusted Plumbing Experts in Columbia

At Mr. Rooter Plumbing, we know that dealing with a plumbing issue isn’t something anyone looks forward to. Whether it’s an unexpected leak, a clogged drain, or a water heater that’s suddenly breaking down, plumbing disruptions can throw off your day and create unnecessary stress. We’re here to offer some relief by providing professional plumbing services that you can trust to resolve issues quickly. Since our founding, we have been guided by a mission to provide reliable, quality plumbing services while treating our customers like family. Our team wants to make sure that every job meets the high standards we set for ourselves.

Our Mission

We work hard to provide dependable plumbing solutions that protect your home or business and keep your water flowing safely. We understand that plumbing issues don’t always wait for convenient moments, and we strive to make the repair process as hassle-free as possible. For us, achieving our mission means focusing on quality workmanship and outstanding customer service. We treat every job with attention to detail to deliver a positive, reliable experience for everyone who reaches out to us.

Columbia's Reliable Plumbing Service Experts

Our Values

Our core values define our approach to every service call, repair, or installation. We always hold ourselves to high standards and prioritize the following values in all our interactions:

Integrity: We prioritize transparent communication with our clients, whether that means explaining a repair process, outlining service options, or discussing costs upfront. When we provide a service recommendation, you can trust that it’s based on what’s best for you, not just what’s easiest for us.
Transparency: Plumbing can be technical and complex, but we believe that every client has the right to understand what’s happening with their home or business systems. We take the time to answer questions, provide clear pricing estimates, and explain our service approach in detail so you’re always in the loop. You’ll never find surprise charges or hidden fees on your invoice, only honest and open communication from start to finish.
Respect: Respect goes a long way, and it’s something we prioritize for our clients and their properties. Our technicians treat your home or business with the care and respect it deserves and take extra steps to maintain cleanliness, minimize disruptions, and protect your property throughout the service process. We’re also mindful of your time and schedule, so you can count on our team to be punctual and dependable.

Our Services

Mr. Rooter Plumbing offers a comprehensive range of plumbing services for local residential and commercial clients. Our team is fully trained, experienced, and equipped with modern tools and technology to handle everything. Here’s a closer look at our service offerings:

Drain Cleaning & Clog Removal: Clogged drains can be a hassle, and DIY solutions often fall short. Our team provides professional drain cleaning to remove blockages safely to restore proper flow to your plumbing system and help prevent future issues.
Sewer Line Services: From sewer line repairs and replacements to advanced trenchless technology solutions, we handle it all. We’re equipped to diagnose issues quickly and apply effective solutions, whether your sewer line requires a repair, replacement, or a new installation.
Water Heater Installation & Repair: Hot water is essential for comfort and hygiene, so we provide quality water heater repair and installation services to keep your system running efficiently. Our team can help with traditional tank systems and modern tankless units so you always have reliable access to hot water.
Pipe Repair & Replacement: Whether it’s a minor leak or a full-scale repiping project, we use quality materials and techniques to address pipe issues with minimal disruption. Our pipe repair and replacement services help extend the life of your plumbing system and prevent water damage to your property.
Emergency Plumbing Services: Plumbing issues can happen at any moment, which is why we’re here for you with emergency services. When you need urgent help, you can rely on Mr. Rooter Plumbing to protect your property and restore functionality quickly.

Quality Customer Service

Every client deserves a positive, stress-free experience from the initial call to the final follow-up. Our friendly, professional team is trained to listen carefully to your concerns, answer your questions thoroughly, and explain service options in a way that’s easy to understand. Plumbing issues can be overwhelming, but we’re here to make the process as straightforward as possible. Our technicians arrive on time, respect your space, and will work carefully to get the job done with minimal disruption. If you ever have questions or need further clarification, we’re always just a phone call away.

Commitment to Safety and Training

Our team follows stringent safety guidelines on every job to protect our clients, their properties, and our technicians. From routine tasks to complex installations, we apply best practices to make sure that our work is safe and built to last. We’re also committed to keeping our team up-to-date with the latest advancements in plumbing technology, techniques, and industry standards. Our technicians undergo regular training to stay informed on the newest tools, materials, and methods, which allows us to deliver top-tier service using more effective approaches.

Why Choose Mr. Rooter Plumbing?

We provide a level of service that makes us a trusted partner in your home or business. We take pride in the relationships we build with our clients and in knowing that they can count on us for honest recommendations, skilled work, and a friendly attitude. We value your trust and go above and beyond to make sure that you’re completely satisfied with the work we do. Mr. Rooter Plumbing is here to offer support, guidance, and dependable solutions that last, so you can rest easy knowing your plumbing is taken care of by a team that’s skilled and trustworthy.

Mr. Rooter Reviews

What Our Customers Say About Us

I put in a request late in the dau on Tuesday and they called the office first thing Wednesday morning and said they would be here at 12. They showed up, got the job done and were extremely pleasant! We used someone else not that long ago and was very unhappy with their services. There was no communcation, and they were not friendly at all. When I called the company they made excuses. Mr Rooter is quite the opposite! Very friendly young men! They will be doing all the repairs from now on!! We appreciate you!

Columbia Dental Health clinic

Mr. Rooter Plumbing is my plumber. Prices are reasonable and i get the same technician each time; feel like family. He explains each step and ALWAYS provide me with 5 star treatment. I call no other plumber. Not only that they offer a membership plan that helps with the cost even more. Plumbing can get expensive. Mr. Rooter Plumbing treats customers like family and i honestly feel they work by the golden rule....DO unto others as you would have them do unto you.

Juliane Boler

We needed assistance fast, for an unusual requirement in order to close on the sale of our house. Mr. Rooter arrived, as promised, within an hour; assessed the situation, bought supplies, and completed the job with 2.5 hours of my initial call. The price was very fair, and we will call him back when we have future needs. I highly recommend Mr. Rooter.

Patricia Palmer

I called during that weird time after Christmas but before New Year's when I'm sure trade workers are swamped! Nonetheless, they got me on the schedule quickly, showed up fast, and even though the job was tricky and cumbersome, they kept working on it until they could promise it was fixed! Our repairman even left to get new supplies for us and came back immediately to install it all. They stayed late just to make sure things were finished. Plus, they were not only knowledgeable but friendly! I will absolutely call again, if I ever need their expertise in the future! ((My repairman was Will - best of the best!))

Reliable Plumbing Experts in Columbia